Every day we encounter standards. Some standards are easier to meet than others, and some have much bigger consequences for failing to meet them. But, regardless of however easy they are to meet or their consequences, we are constantly face to face with the reality that people fail to meet the standard. How should we respond when the people we work with fail to meet the standard?
Resources:
Article: Worth Billions: Forgiveness at Work | Howard Graham
Howard Graham
Executive Director
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